How can we help you?
If you feel your product is faulty you can contact the SleepMaker Customer Care team by clicking here https://afterpurchase.sleepmaker.com.au/hc/en-us
If after talking to our Customer Care team it is deemed the product was faulty under the SleepMaker warranty conditions, SleepMaker will organise a pick-up of your mattress and a refund of your purchase price.
SleepMaker provides a 5 Year product warranty on the Just Sleep mattresses. To review the SleepMaker warranty information please click here: https://afterpurchase.sleepmaker.com.au/hc/en-us/articles/212535658-Warranty-information.
SleepMaker manufacture Just Sleep mattresses right here in Australia, so we know they're a good quality mattress. Because of this, we're able to offer a 5 year warranty on all Just Sleep mattresses.